Computer Setup
What to do if you are disconnected
Technical Support
Completing the Online Test
Postponing of the evaluation / Special arrangement requests

IT IS MANDATORY TO THOROUGHLY READ THE FOLLOWING INFORMATION PRIOR TO UNDERTAKING THIS TEST OR CONTACTING THE SUPPORT TEAM.


INSTRUCTIONS FOR COMPLETING THE
ONLINE SITUATIONAL JUDGEMENT TEST (SJT)


Canadian Food Inspection Agency (CFIA)

In order to complete the Online Assessment on the COMPMETRICA online testing platform, we ask that you follow the steps below.

It is strongly recommended that you print these instructions in order to refer to them when you will complete your online assessment.

In order for the assessment to run smoothly, please take note of the following:

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Computer Setup

COMPMETRICA ONLINE PLATFORM REQUIREMENTS

Before beginning your test, your computer must meet the requirements of the COMPMETRICA online testing platform; otherwise, you will not be able to access your test. Upon entering the platform, your computer configuration will be tested. You must verify that the information given is correct. Should you encounter difficulties with your computer configuration, we recommend that you contact: support@epsi-inc.com.

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What to do if you are disconnected

During a disconnection, your answers are saved and the clock stops.

You must go back to the website (https://candidat.epsi-inc.com/Login?LangID=2) and re-enter your access code.

You will then be asked to explain why you were disconnected. Once you submit your reason, you will be redirected to the test or the instructions.

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Technical Support

Before contacting the support team, please ensure you have undertaken all the steps mentioned above.

If you encounter any problems while completing the test, please contact support by e-mail at: support@epsi-inc.com. Please note that when you contact our technical support, you must identify yourself (name, access code, phone number, selection process, and a brief description of the problem encountered). Subsequently, a member of the support team will contact you within thirty (30) minutes.

In order to assist you in the event that you encounter technical difficulties, our technical support team will be available during the following hours:

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Completing the Online Test

Once you have received your access code, you will be able to complete your Online Test.

Expect the following period of time to complete the test: two (2) hours.

The time allotted to complete the test is not divisible. As such, you must ensure that you have sufficient time to complete the exam. If you are not able to complete the test within the prescribed timeframe, you may be disqualified from this selection process.Please refer to the section entitled «What to do if you are disconnected» if you get disconnected from your online assessment.

This online assessment consists of 90 multiple choice questions. This test presents you with a number of challenging situations that a person might encounter at work while performing the duties of a position related to inspections. Each situation is followed by several response options. Some situations have 5 response options whereas others may have 6 or 7 options. All responses may be effective to some degree. You will have to select what you think are the most effective and the least effective responses for dealing with the situation.

STEPS TO FOLLOW:

  1. Go to the following website: https://candidat.epsi-inc.com/Login?LangID=2
  2. Enter the access code related to the test you would like to complete (this was provided to you in an e-mail that was sent to you).
  3. Choose the language of your test.
  4. Confirm your identity.
    Information about your day / month of birth and your SIN will be incorrect. Please ignore this information.
  5. Read the Platform Guidelines to help you better understand and navigate the Platform. You will then be directed to the test instructions page.
  6. Read the instructions carefully
  7. Press the F11 key in order to open the full screen mode. You will not be able to complete your test unless you do so. Once full screen mode is enabled you will be allowed to access your test.
  8. Once finished, you will automatically be redirected to the access code page.

***Please contact us if you have previously written or assisted in the administration of this examination.

***Your most recent score on a test is the only one that can be used. Should you wish to take the test again, you must wait until after the retest period of 180 days has elapsed. Should you rewrite the test before the retest period has elapsed, your result will not be valid and a new retest period will be imposed from the new test date.

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Postponing of the evaluation / Special arrangement requests

POSTPONING OF THE EVALUATION: If you are unable to complete the evaluation within the dates mentioned above, please let us know by sending an email to the following address: support@epsi-inc.com. In view of the difficulties the postponement of the assessment entails, the tests will not be extended unless the circumstance is exceptional and verifiable (e.g., travel / non-refundable training or medical condition). In the event that you are unable to write the exam on the scheduled dates, without having provided us with an exceptional and verifiable reason, we will conclude that you have withdrawn your application from this process.

SPECIAL ARRANGEMENTS: If you have any health or physical limitations, which may adversely affect your performance during any phase of the selection process, please advise us so that we may make appropriate arrangements. If you need special measures under consideration (because of learning disabilities or visual or hearing impairment, e.g.) please notify us by sending an email to following address: support@epsi-inc.com before taking part in your assessment.